Frequently asked questions

  • Design & Customization
  • Requirements & Ordering
  • Problems & Follow-up
  • Use & Care
Is an Internet connection available?

Yes, by sharing a connection from your smartphone to get internet on a tablet or computer. You can also request the installation of a satellite antenna and a 4G router to produce an autonomous wifi network using the surrounding 4G, without the need for a smartphone.

Can an awning be added?

Yes, the 2X caravan can be fitted with a half-circle awning fixed in a rail on the flat side where the entrance door is located.

Why is the 2X caravan round?

This was the choice of its designer, who wanted a sixties look. What's more, the round, one-piece structures ensure a perfect seal and greater solidity. Aerodynamics are also enhanced.

Can we have mosquito nets?

Yes, operable windows incorporate a mosquito screen and blackout curtain. Fixed windows have a blackout curtain with suction cups.

What type of heating can be installed?

The most economical solution is 230V electric convector heating. For those wishing greater autonomy, a gas-fired heater and boiler can be installed in the chassis. Motorized 2XC, 3XC and XVAN vehicles can benefit from the optional Webasto diesel heater.

Is it possible to install air conditioning?

Yes, you can have a 230V air conditioner installed in a watertight box in the caravan chassis, under the floor. This air-conditioning unit is reversible and can be used for both cooling and heating. Note, however, that it will not replace traditional heating during the coldest months of the year.

Can a bike rack be installed?

Yes: an optional bicycle rack can be fitted at the front or rear. We recommend front-mounting on caravans for better weight distribution. It can support 2 bikes up to 50kg.

What are the delivery times?

The average delivery time is over 6 months. Please note that for the 2XC and 3XC, as well as for the Xvan, we depend on the delivery times of the car manufacturers. However, it is possible to find new vehicles in stock in certain dealerships, or used vehicles.

What is the GVW of a 2X caravan?

The 2X caravan can have a GVW of 750kg. It is therefore perfectly suited to being towed by a truck such as a horse trailer.

How to tow heavier loads using load transfer?
Do I need a vehicle registration document?

Yes, all trailers over 500kg GVW must have their own vehicle registration. We can take care of the registration, or you can do it yourself.

Is insurance recommended?

Beauer does not have a specific partnership with an insurance company, but our customers have told us that mutual insurance companies are the most economical.

Are there Beauer dealers outside France?

No, but we accept direct orders and can deliver anywhere in Europe by truck, and by container outside Europe. Our Utac approval (Tuv equivalent) enables us to issue a COC certification valid throughout Europe and Switzerland.

Is it possible to ship to the USA?

Yes! If you are American, please contact us using our contact form.

Do I have to travel to the Cholet workshop to pick up my order?

Not necessarily! You can choose to pick up your vehicle in Cholet, meet our team and find out how our products are made. Alternatively, you can have your vehicle delivered to your home by truck anywhere in Europe.

Where is the spare wheel?

The choice is yours: you can ask for a spare wheel to be fitted on the side of the boot at the front, or for a car inflation kit (which takes up less space). The spare wheel on the 2XC and 3XC is fitted as standard to the underside of the truck chassis.

Where's all the electricity?

All electricity is stored in a watertight box at the front of the caravan: 12V/230V charger, opening control, battery, fuse, solar panel box, 230V inverter... This allows permanent access, even when the caravan is closed. The same applies to the 2XC and 3XC.

How is after-sales service provided?

During the 2-year warranty, simply visit your nearest recreational vehicle garage and we'll take care of all repairs (parts and labor).

Can the cell be opened if the cylinders fail?

Yes, the extendable cell can be opened and closed by hand. Simply unscrew 3 bolts under the frame to release the cylinder. 12V electric cylinders come with a 5-year warranty, but we've had no problems in 10 years.

What are the power supply sources?

Beauer's expandable cells can all be connected to 230V at standstill. 130W solar panels, a generator, a fuel cell, a heater and a gas water heater can be installed as options for total autonomy.

How fast can you drive a Beauer caravan?

It depends on the country. In France, the maximum speed is 130km/h on freeways (when not limited by specific signs). In Germany and Switzerland, it's possible to drive at 100km/h by adding optional shock absorbers to the Alko chassis.

What is the tire pressure?

A pressure of 3.5 bar in the 12-inch wheels is enough to keep the ride comfortable.

Can Beauer products be left outside all year round?

Yes, our products are made of steel, aluminum and polyester: they won't rot. We recommend closing the extensions when not in use.

Why are Beauer living cells tamper-proof?

3X and 3X+ caravans and 3XC and 3XC+ cellars are tamper-proof when closed. Thanks to the tilting floors, the entrance door and windows are locked, preventing any break-in.

What maintenance is required?

No maintenance required. Remember to close the extensions when not in use for several weeks in winter.

Should the battery be removed in winter?

No, a circuit breaker is present to isolate the battery during wintering and prevent it from discharging.

Are Beauer stretch products waterproof and suitable for year-round use?

Beauer products are totally watertight thanks to their one-piece structures. Brush seals between these structures prevent air and water penetration. The structure is insulated with 2cm expanded polystyrene in the 3X and Xvan, and 4cm in the 3XPlus. Electric or gas heating is available as an option.

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